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 OCHDI – The Help Desk Institute, Orange County
Thank you for visiting the Help Desk Institute Orange County web site. OCHDI is the Orange County local chapter of The Help Desk Institute (HDI). If you are a help desk or support professional, OCHDI is the organization to join! We provide targeted information about the technologies, tools, and trends of the help desk and customer support industry, informative monthly chapter meetings, networking opportunities, training and much more. Come grow personally and professionally with OCHDI! |
Why Join?
HDI offers a variety of services to meet the evolving needs of the Help Desk and customer support professional. Some of the most successful organizations know that HDI training classes, conferences, publications, local chapter meetings and other membership benefits are cost-effective ways to:
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- Learn best-practices for IT service
and support
- Network with industry professionals
- Keep up-to-date on the latest
innovations in the industry
- Share ideas and experiences
- Contribute your knowledge and make a
difference
- Connect with service and support
professionals in Orange County
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| Membership in HDI and our local chapter will assist you and your support organization to provide world-class support and service to your customers. Visit our HDI Membership Page and find out more about all the benefits HDI offers, and join now! |
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Informative Monthly Meetings That Help Your Grow!
OCHDI holds local HDI chapter meetings on a monthly basis – usually on the third Wednesday or Thursday of every month. Meetings are FREE to HDI members, and for guests your first meeting is also free! Chapter meetings are a great way to network with other support professionals, as well as hear from knowledgeable and experienced speakers who can help you grow and develop professionally. Check out our OCHDI Meetings Page to see what's coming next to OCHDI and register to attend! We look forward to seeing you at our next meeting!
 Boost Performance with
HDI Certification Training
We also put you in touch with official HDI Certification Training. Courses are offered locally on a monthly basis, and are targeted to those entering the support profession, experienced analysts who want to further develop and refine their skills, and support managers who need training in world-class support practices. Completing training enables you to take and pass HDI Certification – either as a Customer Support Specialist (CSS), Help Desk Analyst (HDA), or as a Help Desk Manager (HDM). Check out our HDI Training Page for upcoming classes, get certified, and put your career into overdrive!
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Contact Us for More Information!
If you’d like to subscribe to our FREE newsletter, The Support Exchange, just send an email to pmdooley@optimalconnections.com. For other questions, please visit our Contacts Page to view our board members. We’re here to help! |
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